Shipping Policy

Shipping & Delivery

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At Abaya Dubai One, we prioritize a seamless shopping experience by offering fast, reliable, and secure shipping options tailored to your needs.

Pre-Order Information

We offer exclusive pre-order options for our newest and most sought-after designs.

Pre-Order Timeline

  • Pre-orders typically take 7 days to 2 weeks to fulfill.
  • You will receive email updates about your pre-order status.

Pre-Order Process

  • Full payment is required to secure your pre-order.
  • Each item is carefully crafted after your order is placed.
  • You will receive confirmation when your pre-order ships.

Pre-Order FAQs

  • Pre-ordered items cannot be modified once production begins.
  • For any questions about your pre-order status, please contact us at info@abayadxbone.com.

Shipping Options & Estimated Delivery Times

UAE & GCC Shipping

  • Standard Shipping: 3–5 business days
  • Express Shipping: 2–3 business days

International Shipping

  • We partner with DHL Express for secure and efficient global deliveries. Shipping times vary depending on the destination and will be displayed at checkout.

Local Courier Services

  • For deliveries within the UAE, we collaborate with SkyEx International, ensuring timely and professional service.

Order Processing Time

  • Same-Day Processing: Orders placed before 2 PM (UAE time) are processed the same day.
  • Orders placed after 2 PM will be processed on the next business day.
  • Weekends & Public Holidays: Orders are processed on the next working day.

Shipping Charges & Free Delivery

  • Shipping fees vary based on delivery method and location. The exact cost will be displayed at checkout.
  • FREE Standard Shipping on orders over AED 500 in the UAE!

Order Tracking & Delivery Attempts

  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • Track your shipment directly via our website links provided on the homepage.

Delivery Issues & Address Changes

  • For any delays or issues, contact us immediately:
  • Need to change your delivery address? Let us know before your order is shipped, and we’ll update your details.

Duties, Taxes, and Customs Charges

Please note that any applicable duties, taxes, or customs charges are the responsibility of the customer and must be paid upon delivery. These charges are not included in the item price or shipping cost.

Thank You for Choosing Abaya Dubai One

We appreciate your trust in our brand! Your satisfaction is our priority. If you need any assistance, our customer support team is ready to help.