Cookies & Data Protection Policy
At ABAYA DUBAI ONE, we value discretion, transparency, and trust. This Cookies & Data Protection Policy explains how we collect, use, store, and safeguard personal information when you visit or make a purchase through our website.
1. Information We Collect
When you browse our website or place an order, we may collect personal information including your name, billing and shipping address, email address, phone number, order history, transaction details, IP address, device type, browser information, and interaction data.
Payment information is processed securely through trusted third-party payment providers. We do not store full payment card numbers on our servers.
2. Cookies & Similar Technologies
Cookies are small text files stored on your device to enable website functionality, enhance performance, and personalize your browsing experience. We may also use pixels, tags, and JavaScript technologies for analytics, security, and operational purposes.
3. Types of Cookies We Use
Essential Cookies: Required for secure checkout, shopping cart functionality, account login, payment processing, and website security.
Performance & Analytics Cookies: Used to understand website traffic, visitor behavior, and performance in order to improve our services and user experience.
Functional Cookies: Allow the website to remember preferences such as region, currency, or language settings.
Marketing Cookies: May be used to measure campaign effectiveness or provide relevant promotions where permitted.
4. Analytics & Tracking Services
We use analytics and website performance tools to collect anonymized or aggregated information such as pages viewed, time spent on the website, and referral sources. These insights help us improve functionality and enhance the overall customer experience.
Certain scripts may also operate to maintain security, prevent fraudulent activity, and ensure proper system performance.
5. Email Marketing & Subscriptions
If you subscribe to our newsletter, we collect your email address to send product updates, exclusive releases, and promotional communications.
Marketing communications are sent only where you have provided consent. You may unsubscribe at any time by clicking the “unsubscribe” link included in our emails. We do not sell, rent, or trade personal information or subscriber lists.
6. Legal Basis for Processing
Personal information is processed where necessary to fulfill orders, improve our services, prevent fraud, comply with legal obligations, or where consent has been provided for specific purposes such as marketing communications and non-essential cookies.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to request access to your personal data, request corrections, request deletion (subject to legal retention requirements), withdraw consent for marketing communications, and request information regarding how your data is processed.
To exercise any of these rights, please contact us through our official website. We do not sell personal information.
8. Managing Cookies
You may control or delete cookies through your browser settings. Where required, our website provides a cookie consent mechanism allowing you to accept or reject non-essential cookies. Disabling certain cookies may affect website functionality.
9. Data Security
We implement appropriate technical and organizational safeguards, including SSL encryption and trusted third-party service providers, to protect personal information against unauthorized access, misuse, or disclosure.
10. Policy Updates
This policy may be updated periodically to reflect operational or legal changes. The most current version will always be available on this page.