Shipping & Delivery
From Dubai to your doorstep. Every piece is thoughtfully prepared, inspected and packed with care.
Order Preparation
Your preparation time depends on the product you choose.
Important: Courier delivery time begins after dispatch and does not include preparation time.
Estimated Courier Delivery
Estimated transit time after your parcel has been dispatched.
COMPLIMENTARY UAE DELIVERYComplimentary standard UAE delivery on eligible orders of AED 999 or more.
Delivery estimates are not guaranteed arrival dates. Customs clearance, courier schedules, weather, peak periods and international logistics can affect delivery.
International Shipping
We ship from Dubai. International deliveries may occasionally be delayed by customs inspections, carrier operations, airspace restrictions or other logistics conditions beyond our control.
Shipping options and charges available for your destination are displayed at checkout.
Customs, Duties & Taxes
Depending on your destination, orders may be subject to import duties, VAT, clearance fees or other local charges. Unless explicitly stated at checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility.
Charges vary by country and are assessed by local authorities. Please review your country’s import requirements before ordering.
If customs charges are unpaid: If a parcel is refused because import charges are unpaid and is returned, abandoned or destroyed, documented return, customs or handling costs may affect an eligible refund where permitted by applicable law.
Track Your Order
Once dispatched, your courier tracking number is added to your order and may appear in your dispatch email and My Account. You can also use Track Your Order with your order number and billing email.
Please allow time for the courier’s first scan to appear.
Shipping Address & Changes
Please double-check your full shipping address, contact number and delivery details before placing your order. If you notice an error, contact us as soon as possible so we can try to assist before dispatch.
After shipment, re-routing or address changes may not be possible. Additional courier correction, re-routing or re-delivery charges caused by an incorrect address or a requested change may be payable by the customer, subject to applicable law.
Failed Delivery & Return to Sender
If delivery fails because of an incorrect address, recipient unavailability, refusal of delivery, unpaid customs charges or repeated unsuccessful attempts, the carrier may return the parcel to sender.
Documented return shipping, storage, customs-related, handling or re-delivery charges may affect any eligible refund, subject to our Returns & Exchanges policy and applicable consumer law.
Need Assistance?
Questions about preparation, delivery or an existing order? Our team is happy to help.
ABAYA DUBAI ONE is the trade name of Jauharah Hijabs Fashion Designing, licensed in Dubai, United Arab Emirates.