Yes, we ship worldwide. UAE and GCC orders are delivered locally, while international orders are shipped via DHL Express with tracking.

UAE: 1–3 business days
GCC: 2–5 business days
International: 5–10 business days

Delivery times may vary due to customs clearance, flight schedules, peak periods, weather, or global logistics conditions.

International orders may be subject to customs duties, VAT, import taxes, or clearance fees depending on your country.

These charges are not included in our product or shipping prices and must be paid by the customer upon delivery.

Address changes are only possible before the order is dispatched.

If the order has already been shipped, reached your city, or is out for delivery, any re-routing, address correction, or re-delivery charges charged by DHL or the courier will be the customer’s responsibility.

If a shipment is refused, unclaimed, or returned due to unpaid customs charges, failed delivery, or incorrect delivery details, it may be returned to us.

In such cases, return shipping, customs penalties, handling fees, or courier charges may be deducted from any eligible refund.

Yes. Returns or exchanges are accepted within 7 days of delivery, provided the item is unworn, unused, and in its original condition.

Our sizes are based on abaya length. You can refer to our Size Guide or contact us for assistance.

Yes. All product images represent our items as accurately as possible. Minor colour variations may occur due to lighting or screen settings.

Email: info@abayadubaione.com
WhatsApp: +971 55 679 4688