Privacy Policy
At ABAYA DUBAI ONE, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you access our website or make a purchase from us worldwide.
1. Information We Collect
We may collect the following categories of information:
- Personal identification details (name, email address, phone number, billing and shipping address)
- Payment information (processed securely via third-party payment gateways)
- Order history and transaction details
- Device data including IP address, browser type, time zone, and browsing behavior
- Marketing preferences and communication history
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Provide customer service and order updates
- Improve website performance and user experience
- Send promotional communications (only where consent is provided)
- Prevent fraud, unauthorized transactions, and security risks
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (International Customers)
Where applicable under international data protection laws (including UK GDPR and EU GDPR), we process your personal data based on contractual necessity, legitimate business interests, legal compliance, or your explicit consent.
4. Payment Security
All payments are processed using secure, encrypted third-party payment gateways. ABAYA DUBAI ONE does not store full credit or debit card information on our servers.
5. Sharing of Information
We do not sell or rent your personal data. Information may be shared only with trusted service providers such as payment processors, shipping partners, IT service providers, and marketing platforms strictly for operational purposes.
These providers are contractually obligated to protect your data and process it solely on our behalf.
6. International Data Transfers
As a Dubai-based brand serving customers globally, your information may be processed and stored in the United Arab Emirates or other countries where our service providers operate.
Where required, we implement appropriate safeguards to ensure your data remains protected in accordance with applicable international data protection standards.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, tax, and reporting obligations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain data processing
- Withdraw consent for marketing communications at any time
- Request a copy of your data in portable format
To exercise any of these rights, please contact us through our official website communication channels.
9. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. You may manage or disable cookies through your browser settings; however, certain features may not function properly without them.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
11. Data Protection Measures
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, disclosure, or alteration.
12. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, without prejudice to any mandatory data protection rights applicable in your country of residence.
13. Policy Updates
We may update this Privacy Policy periodically to reflect legal or operational changes. Updates take effect immediately upon publication on this page.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact ABAYA DUBAI ONE through our official website channels.